Terms And Conditions - Kendrick PR

Terms & Conditions

All users of the site must accept and agree to abide by our terms and conditions.


In these terms and conditions, the following terms shall have the following meanings, unless otherwise stated:

(i) The website – Kendrick PR website at www.kendrickpr.uk

(ii) Registered user – individual who has registered on the Kendrick PR website

(iii) Item or items – downloadable toolkits and online training modules

(iv) Point of sale – the time at which an item is made available for download and a registered user confirms their intention to purchase the item.

1. Introduction

1.1 Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kendrick PR’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term “Kendrick PR” or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose registered office is at SPACES 197-213 Oxford Street, LONDON W1D 2LF. The term “website” or “site” refers to our website with a domain name “www.kendrickpr.uk”. The term “you” or “your” refers to the user or viewer of our website.

1.2 By using our services and/or placing an order, you are agreeing to all the terms and conditions of www.kendrickpr.uk. Changes are made from time to time and we advise you to view our terms and conditions page on a regular basis.

1.3 Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We are not liable if for any reason this website is unavailable at any time or any period. From time to time, we may restrict access to some parts or our whole website.

1.4 This website contains links to other websites, which are not operated by us. We have no control over other websites linked to our website. We accept no responsibility for linked sites and accepts no responsibility for them or any loss or damage that may arise from the use of them. Your use of the linked sites will be subject to the terms and conditions of each individual linked site.

2. Privacy Policy

2.1 We are committed to safeguarding the privacy of our website, users and committed to respecting your privacy and will not share any of your personal details to third parties without your consent.

2.2 Secure payment is conducted via WooCommerce which is completely secure payment system. We do not hold any of your personal banking details and never display your full credit/debit card details once entered. We will only reveal the last four digits of your payment card for verification purpose only.

2.3 Our website contains links to other websites; we cannot be held responsible for the privacy policies or practices these third party website may adopt.

2.4 At Kendrick PR we would urge you to protect your own privacy by not sharing your password details to another via telephone or email. We guarantee all your information that you provide to us is securely saved.

3. Prohibitions

3.1 You must not misuse this website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

3.2 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

4. Intellectual Properties

4.1 The intellectual property rights in all software and content made available to you on or through this website; remains the property of Kendrick PR Ltd and is protected by copyright laws and treaties. All such rights are reserved by Kendrick PR Ltd. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. If you notice any activity of breaching our intellectual property rights, please contact our technical support team which will deal with the issue. All contact information is located under clause 15.1 in this document.

5. Registration

5.1 To register with www.kendrickpr.uk you must be over eighteen years of age and possess a valid bank card that is acceptable to us.

5.2 Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.

5.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

5.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

6 Terms and conditions for online purchases

6.1 These terms and conditions for online purchases should be read in conjunction with the terms and conditions related to the use of the website, the copyright statement and Kendrick PR’s privacy and data protection statements. Kendrick PR reserves the right to change these terms and conditions from time to time without prior notification. 

6.1.2 All items purchased are for the sole use of the registered user or subscriber and are for private and domestic use only. The registered user undertakes not to copy, distribute, share or otherwise broadcast any items purchased from Kendrick PR.

6.1.3 All details provided through the site for the purposes of purchasing items are correct at the time of purchase.

6.1.4 All communication with Kendrick PR in respect of the purchase of items should be done through the site or by email to admin@kendrickpr.uk.

6.1.5 As part of the registration process, all users must define a username, provide a valid email address and create a password.  It is the responsibility of the registered user to ensure that every effort is made to keep the registration details secure and not to disclose them to anyone. Usernames cannot be transferred and registered users must not permit, either directly or indirectly, anyone other than themselves to use their username and password for the purchase of items.

6.1.6 It is the responsibility of the registered user to keep the username, password and contact details up-to-date.

6.1.7 These terms and conditions shall be governed in all respects by English law as if the contract was wholly entered into and wholly performed within England. The parties hereby submit to the exclusive jurisdiction of the English courts.

6.1.8 Items may be purchased using the following credit / debit cards: Delta, Mastercard, Maestro, Switch and Visa. Credit / debit cards are debited at point of sale. Prices quoted on the site are inclusive of VAT and represent the price that will be charged to the registered user’s credit or debit card at point of sale.

6.1.9 The contract is formed between Kendrick PR and the registered user at the point of sale and will be confirmed by email to the address supplied through the site. This confirmation email amounts to our acceptance of your offer to purchase the item.

6.2 Purchased items are non-exchangeable, non-transferable and non-refundable except in the case of mistaken duplicate purchase, or where the registered user can prove that the item was wrongly described or was incorrectly supplied. 

6.2.1 It is the responsibility of the registered user to submit refund claims within 14 days of point of sale. Refunds will be at the discretion of Kendrick PR and will be re-credited to the debit / credit card originally used for the purchase of the item. Such refunds will be processed within 14 days of receipt of the claim. Kendrick PR reserves the right to refuse a refund and their decision is final. Refund requests must be emailed to admin@kendrickpr.uk

6.2.2 Registered users are able to cancel the purchase of an item prior to the point of sale, in which event no debit from the credit or debit card will be made by Kendrick PR.

6.2.3 Once the item has been made available to the registered user, cancellations will not be accepted unless covered by clause 6.2.1 above.

6.2.4 Kendrick PR accepts no liability beyond a refund of the cost of the item.

6.3 Discount Codes where applicable may be given out from time to time. Discount code specifications and terms will be disclosed at time of giving code. Discount codes will have expiration dates and terms attached to them. Only one discount code can be used during one transaction. Discount codes can not be used with conjunction with any other promotions or discounts.

7 Online Customers Must Not

  • copy, modify, reverse engineer, disassemble, redistribute, republish, alter, create derivative works from, assign, license, transfer or adapt any of the software, information, text, graphics, source code or HTML code, or other content available on Kendrick PR.
  • remove or modify any copyright, trademark, legal notices, or other proprietary notations from the content available on Kendrick PR.
  • transfer Kendrick PR content to another person; “frame,” “mirror,” “in-line link,” or employ similar navigational technology to the site content; or “deep link” to the site content.

8. Service Access

8.1 While we endeavor to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

8.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

9. Visitor Material and Conduct

9.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

9.2 You are prohibited from posting or transmitting to or from this Website any material:

That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

For which you have not obtained all necessary licenses and/or approvals;

Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or

Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data)

9.3 You may not misuse the website (including, without limitation, by hacking).

9.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 9.2 or 9.3.

10. Disclaimer

10.1 While we endeavor to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

10.2 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

11. Liability

11.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

11.2 Nothing in these terms and conditions shall exclude or limit our liability for:

Death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977);


Misrepresentation as to a fundamental matter; or

Any liability which cannot be excluded or limited under applicable law.

11.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

12. Governing Law and Jurisdiction

12.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

12.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

13. Miscellaneous

13.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

13.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

13.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

14. Variation

14.1 We shall have the right in its own discretion at any time and without notice to change, remove or vary the services and/or any page of this website.

15. Complaints

15.1 We operate a complaints procedure which we will use to try to resolve disputes when they first arise; please let us know if you have any complaints or comments. With regards to any customer care query or for technical support, suggestion, site improvement query please contact us at the following email address; admin@kendrickpr.uk